Last Updated: 06/02/2025
Kent House Day Nursery (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect any personal data you provide to us when using our website or services.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Details: Name, address, phone number, email address, and emergency contact details.
- Child’s Information: Name, date of birth, medical details, dietary requirements, and developmental records.
- Payment Information: Bank details or payment records for fee processing.
- Website Usage Data: IP address, browser type, and pages visited (collected via cookies).
2. How We Use Your Information
We use the collected information for the following purposes:
- To manage nursery admissions and registrations.
- To provide high-quality childcare services.
- To communicate with parents/carers regarding their child’s progress, nursery updates, and events.
- To process payments and manage funding applications.
- To comply with legal and regulatory requirements.
- To improve our website and services.
3. How We Store and Protect Your Information
We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse. Your data is securely stored on protected systems, and only authorized staff members have access to it.
4. Sharing Your Information
We do not sell or share your personal data with third parties, except in the following circumstances:
- When required by law or regulatory authorities (e.g., Ofsted, local authorities).
- With health professionals in case of medical emergencies.
- With IT service providers to maintain website functionality (ensuring compliance with data protection laws).
5. Your Rights
You have the following rights under data protection laws:
- The right to access the personal data we hold about you.
- The right to request corrections to inaccurate or incomplete data.
- The right to request deletion of your personal data where applicable.
- The right to withdraw consent for non-essential data processing.
To exercise these rights, please contact us at [email protected].
6. Cookies and Website Tracking
Our website may use cookies to enhance your browsing experience. Cookies help us analyse website traffic and improve functionality. You can manage your cookie preferences in your browser settings.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, so please review it periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Kent House Day Nursery
41 Ravenscroft Road
BR3 4TP
[email protected]
+44 (0) 7889840262
By using our website and services, you agree to the terms outlined in this Privacy Policy.